WebhookRaw

The unwrapped raw message as Landbot represents it internally — fields not surfaced in data.

  • author_type
    Type: stringenum

    Author class in the _raw vocabulary (user = customer).

    values
    • user
    • bot
    • agent
    • sys
  • author_uuid
    Type: string | null

    Stable UUID per bot/agent; null for some types (e.g. notes).

  • read
    Type: boolean
  • rich_text
    Type: string | null
  • samurai
    Type: number

    Numeric author marker; sign discriminates class: bot → negative (abs = sender.id); agent → positive (= sender.id = customer.agent_id); sys → 0; customer → field absent. Can change mid-conversation on a Jump-to between bots.

  • seq
    Type: number | null

    Per-message sequence; helps break timestamp ties within a burst.

  • uuid
    Type: string

    UUID of this specific message.

  • propertyName
    Type: anything