WebhookCustomer

The customer this message belongs to. Custom variables (Fields/Hidden Fields) appear as ADDITIONAL top-level keys here and may be type-mangled (e.g. a list arrives as the Python-repr string "['a','b']"). Treat custom values as strings unless the source block guarantees otherwise.

  • agent_id
    Type: integer | null

    Assigned human agent, or null. Reflects current state.

  • archived
    Type: boolean
  • country
    Type: string

    Web only. Geo-inferred.

  • id
    Type: number
  • is_external
    Type: string

    Web only. The STRING "True"/"False", not a boolean — compare with === "True".

  • name
    Type: string
  • phone
    Type: string

    WhatsApp only. Number with country code, no + (e.g. 34696336450).

  • url
    Type: string

    Web only. The bot URL the customer is using.

  • webchat_type
    Type: string

    Web only. Widget variant, e.g. Native.

  • propertyName
    additionalPropertyType: anything
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WebhookSender
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