WebhookSender

Who originated this message.

  • type
    Type: stringenum
    required

    Author class. Note _raw.author_type uses a different vocabulary (user instead of customer) — pick one as canonical, don't mix.

    values
    • customer
    • bot
    • agent
    • sys
  • id
    Type: number

    bot → bot ID (= abs(_raw.samurai)); customer → customer ID; agent → agent ID; sys → 0.

  • name
    Type: string

    Display name. Anonymous Web visitors get an auto-generated Visitor #…; sys is Landbot.