WebhookSender

Who originated this message.

type
Type: stringenum
required

Author class. Note _raw.author_type uses a different vocabulary (user instead of customer) — pick one as canonical, don't mix.

values
customerbotagentsys
id
Type: number

bot → bot ID (= abs(_raw.samurai)); customer → customer ID; agent → agent ID; sys → 0.
name
Type: string

Display name. Anonymous Web visitors get an auto-generated Visitor #…; sys is Landbot.